|
home
product gallery
online catalog
Shipping that's second to none.
Convenient Shipping: ready,
willing and able. Our average lead time for in-stock goods is 7-10
days, upon approved credit; however, lead times can
vary depending upon the time of year, size of the
order and availability of products. Backorders,
though rare, occasionally happen. When placing
an order, please note whether backorders are
acceptable or not. Otherwise, please let
us know via fax or email if you want to cancel off
any backorder following receipt of initial delivery.
Freight Program
Vintage Verandah's freight program takes the
weight off of your shoulders. We use Fed Ex to
ship most orders within the continental United
States. Orders with items too large to be dependably
and economically shipped by Fed Ex will be shipped
by a freight carrier. Shipping charges will be added to your order
as follows:
Eastern Region
(FL, GA, SC, NC, VA, PA, NY, NH, VT, MA, RI, CT, NJ,
DE, MD, DC, OH, WV, KY, TN, AL, MS, LA, AR, MO, IL,
IN, MI, WI, MN, IA, ND, SD, NE, KS, OK, TX, NM, CO)
|
Total Cost of
Order |
Shipping Charge |
$0-$690
$691 or more
|
$69.00 freight cap
10% of the total order
value |
Western Region (AZ,
UT, WY, MT, ID, NV, WA, OR, CA)
|
Total Cost of
Order |
Shipping Charge |
$0-$660
$661 or more
|
$99.00 freight cap
15% of the total order
value |
Canada
Vintage Verandah has
appointed Artistic Innovations as exclusive
distributors of Vintage Verandah products in
Canada.
You
may contact them directly for sales and customer
service at: 800-318-3398,
or visit them on the web at:
www.artisticinnovations.com.
Artistic Innovations Limited
1295 Ormont Drive
North York, Ontario
Canada M9L 2W6
Hawaii, Alaska, US Territories,
Central & South America, Europe.
Contact us with your freight forwarding information.
Freight Damage and Returns
Please inspect your order the moment you receive it.
Our packaging is top-notch but our products are
fragile. File a claim with our customer service
department within seven days of original invoice
date. Save all cartons, packing materials and
your damaged or unwanted item, and we will help
determine the best way to return it when you call
us. All products must be returned in their
original boxes with ample packing for product
protection. If these return guidelines are not
followed, full credit may be not be issued. Call us
toll free: 800-249-3357 Monday - Friday 8:00
a.m. to 5:00 p.m. CST.
Follow the links below to
explore our customer service portal. |
